top of page
How Copilot Cowork, Dynamics 365 Sales plugin and a custom skill run a sales pipeline
The Dynamics 365 Sales plugin let Cowork write to my CRM. A custom skill made it part of how I work, and the same approach scales to a sales team. Here is what that took.
Hamish Sheild
Jun 119 min read
8 Microsoft Sales AI Agents and How to Choose the Right One for Your Team
A practical guide to the seven Microsoft sales AI agents across Dynamics 365, M365 Copilot, and Agent 365. Understand which agent fits your team based on role, tools, autonomy, and licensing.
Hamish Sheild
Apr 177 min read
What to Put in Place Before You Deploy Copilot Studio Agents to Production
A practical guide to getting Copilot Studio agents ready for production, including ownership, governance, testing, and ongoing operations.
Hamish Sheild
Apr 109 min read
The Potential of Microsoft Power Apps Plan Designer (preview)
Explore the Microsoft Power Apps Plan Designer preview - a Copilot-first tool for rapid business solution development.
Hamish Sheild
Jan 23, 20256 min read
bottom of page